Author Archives: rajeevgupta

As I pack my bags and leave the city of Bangalore and reflect on the two years that I spent here, I couldn’t be more grateful to these two years for showing me the India that I was so little aware of. I was so ignorant that I couldn’t easily distinguish between scripts and speechContinue reading “Goodbye दक्षिण : The South in India”

At the core of any customer support system is empathy. Grofers, the online grocery delivery service demonstrated this very well recently. After hearing about them from my colleagues and friends, I used their app for the first time. I have had some bad experiences with other such apps. But due to recommendations from friends, IContinue reading “Customer Support from Grofers”

When I came across this, I got a brain freeze for few seconds. And then storm of questions hit me. Is it the lack of education in UPites in general ? But then, is education so critical and fundamental that on an average , its absence  causes people to make as ridiculous choices as Mulayam andContinue reading “Why is Mulayam still in power ?”

First time I wrote a letter was when I was 12. Probably. My mother is so sweet, she encouraged us – me and my sister – to write to our Nana who lived with the rest of our maternal family in village Naultha (Haryana). In primary school, we learned to write only on ruled paper.Continue reading “The Art of (Hand) Writing”

Two days ago, my father got heart attack, my family was on its way to hospital. When I got that call from home, I   jumped into action of calls to insurance, HR, hospital etc. After couple of hours of emails, phone calls to set up cashless process, I went to Expedia and found that thereContinue reading “GoAir, Go Where? Mr Jehangir Wadia, It Could Have Been Your Father”

If there is an opportunity to change, let’s not waste it.

There is no denying that many ridiculous things are a part of  many religions of the world. Rational followers of each of them possibly testify that and know the inner jokes.  Hinduism – known for its symbols, has lot of elements to talk about, to make fun of, or to reflect upon. Hinduism is fairly openContinue reading “.. On the Economics .. of PK”

I have been back in India for over two months now. Every day since the return, my mind accumulated so many thoughts, some discomforts to blog about, so many lacunae that I either did not see before or wasn’t used to anymore, so many inefficiencies to fix. I had been desiring to write about eachContinue reading “Happy Diwali”